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Notifications

Catch up with the bell, and choose which events reach you in lmnts, by email, by text or on your phone.

For everyone

lmnts tells you when something needs you: a post to review, a task assigned to you, a comment, a payment. You choose which of these reach you and how.

The bell

Click the bell at the top of any page. Your latest notifications drop down, newest first, with unread ones in bold. Click one to go straight to it. View all notifications opens the full list. Opening the bell clears its red count. On a phone's browser, the bell is in Menu.

The notifications list open under the bell, newest first, each with a picture and the client's name, and View all notifications at the bottom.

Choose what reaches you

Open My Account and the Notifications tab. Each row is one kind of event, with a switch for each way it can reach you:

  • In-App: it shows under the bell.
  • Push: an alert on your phone, from the lmnts iPhone app. It has its own switch, so you can keep the alert and turn off the email, or the other way round. Each one started where your Email switch was.
  • Email: lmnts emails you. For messages, the email is a short summary of what's unread.
  • SMS: lmnts texts you. Only a few urgent events have this, and it needs a phone number and the SMS box ticked on your Profile tab.
The Notifications tab, with a row for each event and In-App, Push, Email and SMS switches beside it.

If you're on the team, the events are:

  • A post you submitted is approved
  • Changes are requested on a post
  • A post fails to schedule or publish
  • A post is published
  • Someone comments on a post
  • A client requests a new task (not in Creator workspaces)
  • You're assigned a task
  • Someone comments on a task
  • Changes are requested on a task
  • A client pays an invoice (not in Creator workspaces)
  • Someone reacts to your comment
  • Someone @ mentions you in a comment
  • You receive a direct message
  • Engage: a priority account posts something worth a comment, or an account is paused
  • Your connected AI finishes a session: a receipt of what it changed

If you're the Super Admin or have the Approve and publish posts permission, you also have A post is ready for your review, A task is ready for your review, and A post is still awaiting your approval as its scheduled time nears. They reach you only for a client that has no login of its own to approve, which is every brand on Creator+.

If you log in as a client, the events are:

  • A post is ready for your review
  • A post is published
  • Someone comments on a post
  • A task you requested is marked done
  • Someone comments on a task
  • A task is ready for your review
  • You receive a new out of scope work proposal
  • You receive a new scope of work proposal
  • You receive a new invoice
  • Someone reacts to your comment
  • Someone @ mentions you in a comment
  • A post is still awaiting your approval as its scheduled time nears
  • You receive a direct message
  • Engage: a priority account posts something worth a comment, or an account is paused
  • Your connected AI finishes a session: a receipt of what it changed

Mute a client

If you work on more than one client, Which clients notify you at the bottom of the tab has a switch for each. Turn a client off to stop hearing about their posts, comments and task requests. You can still see and work on everything, errors on your own posts still reach you, and anything already under your bell stays there.

The Which clients notify you list, with a switch beside Bloom Coffee Co., Harbor Group, Lumen Skincare and Summit Outdoor, all turned on.

On your iPhone

Allow notifications when the lmnts app asks. Push alerts start with the name of the client they're about. Tap one to open the post, task or message. Which ones you get is the Push column of the Notifications tab.