Give a client a login

A client login lets someone at the client see their own company in lmnts, review and approve posts, comment, and message your team. They never see your other clients. You can invite them if you have the Manage clients permission.

Send the invite

1. 1

   Step 1: Open the client. Point at the gear beside its name and click Team.

2. 2

   Step 2: Under Invite a team member, type their Email address.

   

   Close

   

3. 3

   Step 3: Tick Admin (can manage this client's team) if this person should see the client's ads, insights and billing, connect its social accounts, and manage its logins. Leave it unticked for someone who only reviews posts.

4. 4

   Step 4: Click Send invite.

What they receive

They get an email that says "You've been invited to collaborate with" and the client's name, with an Accept invite button. It opens a page where they enter Your name and a Password of at least 8 characters and click Create account. lmnts then sends a confirmation email; once they click it, they are in.

If their email already has an lmnts login (they work with another studio, say), they log in instead and accept the invite from their Teams page.

Invites still waiting

Invites not yet accepted are listed under Pending invites, with the date each one expires (7 days after it was sent) and the invite link itself, which you can copy and send another way.

• Resend sends the same link again, good for another week.
• Revoke cancels it, after you confirm. The link stops working.

When the form is not there

On Studio, once the client has its one login, the form gives way to "On Studio a client has one login. More than one per client is part of Studio+." If an invite is already out, revoke it before you send a different one.