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Direct messages

Message your team and the people at your clients, one to one or in a group, with files, GIFs and emoji.

For everyone

Messages are private conversations inside lmnts. If you're on the team, you can message anyone in your workspace and the logins of clients you work on. If you log in as a client, you can message your own team and the agency people who work on your account.

Start a conversation

  1. Step 1: Click Messages in the menu on the left. You can also click the chat icon at the top of any page for a small messages panel that stays open while you work.

  2. Step 2: Click New message (in the small panel, it's the + button).

  3. Step 3: Search with Search people… and pick one person, or several to start a group. A group can have a Group name (optional).

    The New message picker with Leo Park and Ava Chen selected, a Group name field, and a Start group chat button.
  4. Step 4: Click Start conversation. For a group the button says Start group chat, with the number of people, you included.

Send messages, files and GIFs

Type in Type a message… and press Enter, or click Send. Shift+Enter starts a new line. Beside the box:

  • The paperclip attaches files, up to 10 per message.
  • GIF lets you search for a GIF. It's there unless GIFs are turned off for that client.
  • The smiley adds an emoji.
A conversation between Maya Brooks and Ava Chen on the Messages page, with the paperclip, GIF and emoji buttons beside the message box at the bottom.

On the full Messages page, Search messages… finds words in any of your conversations.

Delete a message

  1. Step 1: Point at the message (on a touch screen, tap it) and click the trash icon beside it.

  2. Step 2: Choose Delete for me to remove it from your own view only. You can do this with anyone's message.

    The Delete this message? box, with Delete for me and Delete for everyone buttons.
  3. Step 3: Or, for a message you sent, choose Delete for everyone. It's erased for everyone in the conversation and shows as "Message deleted".

When someone messages you, you'll see it under the bell and as a count on Messages. Choose how else you hear about it in Notifications.